ETS Launches New TOEFL® Customer Support Center for Taiwanese Test Takers

Educational Testing Service (ETS) has announced a new, toll-free customer support center to serve Taiwanese TOEFL® test takers.

The TOEFL Taiwan Customer Support Center offers guidance and timely information for students regarding the TOEFL test. The new support center is available to assist students with identifying test preparation materials, locating test centers, obtaining their score reports, ordering additional score reports and other pre- or post-administration inquiries. The TOEFL Taiwan Customer Support Center is accessible by phone toll-free directly from Taiwan, Monday – Friday from 9 a.m. – 5 p.m. Taiwan Standard Time, at 00801-12-6954. In addition, student inquiries can be sent via e-mail to TOEFLsupport4taiwan@ets.org.

"We are pleased to announce the TOEFL Taiwan Customer Support Center," commented Teresa Sanchez-Lazer, Executive Director of the TOEFL Program. "The customer support center is a resource uniquely designed to assist and support Taiwanese students during the TOEFL testing process. We look forward to making the process easier and more efficient for Taiwanese students."

Students should still contact the Regional Registration Center at 61-2-9640-5899 to register for the TOEFL test or to cancel a test registration.

For more information regarding the TOEFL test, including sample test questions, registration, and study tips, visit the TOEFL® Go Anywhere website at www.toeflgoanywhere.org.